Frequently Asked Questions


Q: How does a central vacuum system work?

A: To create lightweight, powerful cleaning, better air quality, and less noise, the  power unit is typically located in the basement or garage, and is connected to convenient inlets throughout the home via vacuum tubing. Plug the hose into an inlet and the system is turned on with a switch on the hose handle. Particles are completely removed from living areas and collected in the power unit's dirt receptacle.

Q: How does a central vacuum system improve indoor air quality?

A: Unlike upright and canister vacuums, a central vacuum system, with its dirt receptacle located in the garage or basement, does not exhaust dirty, allergen-laden air back into the living areas. With up to five times more suction power, a central vac removes far more dust, debris and allergy-causing particles. Powerbrushes are especially effective to "deep clean" carpets. It's a "must" in tightly insulated houses and homes where small children and allergy sufferers are present.

Q: Is the hose easy to use?

A: All our hoses are extremely lightweight and designed for whole-house cleaning from floor to ceiling. Unlike short, flimsy hoses found on portable vacuums, these hoses are created to withstand everyday kinks and twists.

Q: Is the suction power maintained throughout the home?

A: Yes! A properly installed system offers the same powerful cleaning performance at every inlet whatever the distance from the power unit.

Q: How many inlets are needed?

A: Most homes require only three inlets to reach every area with the hose and attachments. Each strategically located inlet lets you vacuum approximately 700-800 square feet. The power unit features an extra built-in inlet for easy cleaning of the area around the power unit.

Q: What cleaning attachments and tools are available?

A: We offer a full complement of tools and attachments for virtually any cleaning need — from mini blind cleaners to handheld power brushes to mini-vac tools for cleaning computer keyboards. There are even pet grooming brushes that attach to your hose.

Q: Can I use the system to clean hardwood, vinyl or ceramic tile floors?

A: Yes! Use the bare floor tool or install one of our most popular options: the VacPan® automatic dustpan. It's ideal for removing debris from the kitchen, bath or mudroom. Simply sweep trash towards the automatic dustpan, touch the toe switch and use the power of your system to instantly remove it. No more dustpans or stooping over to pick up swept debris.

Q: Can a system be installed in my existing home?

A: Yes! Virtually any home, from new to decades old, can enjoy the cleaning power of a central vac system installed in just a few hours without mess or disturbing walls by one of our professional installers.

Q: How much does a system cost?

A: A system costs much less than you might expect. The average cost for a complete system, installed, starts at around $1500. And it can add to your home's resale value. Ask us for a free estimate on installing a central vac system in your home.

Q: Does home theater mean I need to have a dedicated theater room?

A: Of course a dedicated room is great, but much of the work we do is in rooms like great rooms or the rooms  the family uses as the primary TV watching room.

Q: Should I use a projector and screen or a large TV?
A:If you wish to have a big, dramatic picture, choose a projector and screen. Normally, if you want a screen size of 80 inches or larger you need to use a projector.

Q: Can you get as good a picture with a projector as a quality TV?
A: Yes, if you choose a quality projector the picture is as good as a TV.

Q: How many speakers do I need for home theater?
A: A home theater has a minimum of 5 speakers and a sub woofer. A right and left front, a right and left rear, and a center speaker. Almost all content such as DVDs, Blu Ray, and HD broadcasts are produced in 5.1 surround sound. This simply means that there is a separate track of sound for each of the 5 speakers and the point 1 is for the sub woofer. When you see 7.1 surround it means you have 2 extra speakers midway between the front and back. Very little content is produced in 7.1 surround sound but if you have a long room with multiple rows of seating it can be an advantage to have a 7.1 system with the 2 extra speakers.

Q: What are the advantages of a dedicated room for a home theater?
A: Probably the biggest advantage is more easily controlling the environment such as controlling the light, acoustics and seating. You can also add features like motorized curtains that cover the screen, lights that dim when the movie starts, and raised seating platforms.

Q: What about the rear speakers?
A: The rear speakers in a home theater system have a greater diffusion than you would get with stereo speakers. Sometimes, rear speakers have drivers firing in multiple directions, which causes a lot of reflection against the walls and makes the rear echoes sound like they are coming from a wide area.

Can I install a TV above a fireplace?

You can do that, however we recommend that Homescapes conducts a site survey to verify the specific requirements prior to installation. This also enables us to provide you with an estimate of overall installation costs.

What kind of TV should I buy; LCD, LED, or plasma?

Primarily, the choice depends on the amount of light and windows present in the room.  Plasmas have a glass face and are very reflective – not ideal for a room with a lot of windows.  The best approach is to ask us to make a recommendation based on the environment of each specific room.  Homescapes sells all major TV brands, or we can provide just installation services.

Can I hide my components behind closed doors or do I have 
be able to point my remote at the devices?

With our expert installation, you will not be required to point the remote at your devices.  And we do recommended hiding all components so your install appears clean and clutter free.  We execute this with RF remotes that work through walls or IR repeating systems.  Our team is experienced in setting up any type of complex system, with the result of making your devices extremely easy for the whole family to use.

What our Clients Say

I just wanted to compliment the quality of your customer service. I was in the store to exchange a floor tool and the gal at the front desk was extremely accommodating and pleasant. I will definitely recommend your product and services to family and friends - two of which are building homes! Thank you again!

Connie, Coeur d'Alene, Idaho